Voice notes get right to the point

Rather bizarrely, I still remember my first voice note. I was sitting on the top deck of a bus on my way to a video shoot when a green WhatsApp bubble with a blue play button appeared. I hit play.

“I messed up,” came the voice. “I forgot to book the room…” From there, the client, also a dear friend, explained what had happened and how the situation could be remedied. 

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